Bring Out the Benchmarks

Bring Out the Benchmarks

Don’t worry too much about Revenue per Robot (RPR). Here are the Ten Important Statistics to watch It’s review and prediction season in the law firm world, as various commentators and consultants issue their annual thunderclaps. I’ve long admired this work, both for...
Are you selling, or helping?

Are you selling, or helping?

Cross-selling, executed poorly, sends the wrong message to clients. At the annual Legal Marketing Association conference in Austin, a vendor conducted a survey that asked attendees what their “highest-priority growth initiatives” were for this year. The leading answer...

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