I start from the premise, reinforced by 20 years in large law firm management, that only by developing a collaborative culture can law firms realize their full economic potential by expanding client relationships. Law firms often are plagued by deeply embedded...
A five step diagnostic process that could guide law firms into the future There’s a fascinating article in the December issue of the Harvard Business Review that ought to be required reading for the leaders and owners of the world’s leading law firms. Called Knowing...
With the first wave of the Baby Boom about to turn 70, firms are asking the hard question, earlier and earlier. It’s the most famous retirement conversation in American legal history. In 1896 Justice Stephen Field, then in his thirty-third year on the U.S. Supreme...
Law firms need to understand their customers better. And COOs are well-positioned to lead these efforts. At big law firms, chief operating officers fall into three general groups. First, the enormously successful ones, who operate at the highest levels with the trust...