This edition of Solutions Delivered, the podcast of PP&C Consulting, focuses on how law firms and their lawyers can develop business by turning client listening programs into opportunities to adjust relationships with in-house counsel.

Special guest Eric Hartline, counsel and head of legal operations & strategy at Guardian Life, joins PP&C’s Michelle Murray to Identify techniques to create and foster client referrals. Learn what in-house counsel seek from their outside counsel and how to best approach them.

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