Solutions Delivered Podcast
Solutions Delivered, the podcast of PP&C Consulting, offers nuanced perspectives on the legal market – and discusses how law firms of all sizes can appeal to clients and enhance their competitive position while adapting to the new dynamic. Get market intelligence from leaders of the legal industry, actionable strategies to generate revenue, best practices in client service, business intelligence, and new technology solutions implementation. Our weekly podcast is hosted by members of the PP&C Consulting team.
Designing a Visual Brand for Law Firms
How a law firm literally looks goes a long way towards how it is perceived. Visual design is a critical part of a law firm’s brand. In this edition of Solutions Delivered, the PP&C Consulting podcast, PP&C senior consultants Tom Mariam and Michelle Murray talk...
Branding a Law Firm Brand
Branding is how law firms distinguish themselves from one another. But branding is more than a catchy slogan or an image. In this edition of Solutions Delivered, the PP&C Consulting podcast, PP&C senior consultants Tom Mariam and Michelle Murray discuss the...
Challenges & Opportunities for Law Firms Under the New Administration
The change in the White House means change for law firms, too. Karen Dunn, who has served in all three branches of government and is now a litigation partner at Paul Weiss, discusses with Michelle Murray in this edition of Solutions Delivered, the PP&C Consulting...
Digital Marketing Trends for Law Firms
Good2BSocial’s Guy Alvarez, one of the early advocates of digital media as a marketing tool for law firms, joins PP&C’s Michelle Murray and Tom Mariam for a wide-ranging discussion of trends in digital marketing for law firms in this edition of Solutions...
Account-based Marketing for Law Firms
More and more law firms are taking an account-based approached to marketing: expanding their business by expanding the scope of their work for existing clients. PP&C’s Michelle Murray and Good2BSocial CEO Guy Alvarez discuss, in this edition of Solutions...
Financial Implications for Law Firms in Year 2 of the Pandemic
Law firms are entering the second year of the pandemic trying to determine costs and revenue with foresight for Year 2 based largely on hindsight from Year 1. PP&C’s Yolanda Cartusciello and Jeff Miller discuss, in this edition of Solutions Delivered, the podcast...
Challenges for Managing Directors in Year 2 of the Pandemic
Most law firms survived - and many even thrived - during Year 1 of the Pandemic. But what challenges will law firm executive directors have to confront as we move into Year 2? PP&C’s Yolanda Cartusciello discusses what law firms will be facing in 2021 with Scott...
The Client Experience
What is the best way for law firms to differentiate themselves? Start with the client experience. PP&C’s Michelle Murray shares with Tom Mariam what law firms can do to make their clients comfortable and satisfied from start to finish and want to come back for...
Client Feedback
PP&C’s Yolanda Cartusciello discusses the importance of client feedback, and what clients are saying, with the man who talks to law firm clients more than anyone: David Burgess, publishing director at Legal 500. Find out why “the journey is as important as the...
The Legal Business: 2020 in Review & 2021 Preview
Solutions Delivered, the podcast of PP&C Consulting, rings out the old – and rings in the new – year with a panel discussion featuring our own consultants Yolanda Cartusciello, Bob Robertson, Michelle Murray, & Tom Mariam with 2020 hindsight and 2021 vision....