What do your clients want?

What do your clients want?

Engineers and theologians know how to find out. I listened with great interest last week to a presentation about a soon-to-be released survey of client attitudes. It was another parade of horribles for law firms: In-house departments were getting bigger, bringing more...
Lessons from the Pricing Conference

Lessons from the Pricing Conference

Four suggestions for deepening law firm-client relationships The P3 conference, the annual intersection of pricing, project management, and, practice management went off last week in Chicago with its usual aplomb. It featured reviews of developments on the analytics...

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