Are you selling, or helping?

Are you selling, or helping?

Cross-selling, executed poorly, sends the wrong message to clients. At the annual Legal Marketing Association conference in Austin, a vendor conducted a survey that asked attendees what their “highest-priority growth initiatives” were for this year. The leading answer...
Two Gifts for the Rule of Law

Two Gifts for the Rule of Law

IRAP and Pro Bono Net deserve your help This is the season when we are all bombarded with requests for donations from worthy charities. Lawyers and the colleagues who work with them tend to be in a position where they can afford to be generous. Along with the legion...
The Empathy Imperative

The Empathy Imperative

In the computer-driven future, lawyers with strong social skills will still have a useful place alongside their machines. It’s not too late to learn how to relate. It’s been a fun fortnight watching the conventional wisdom swirl around the legal community. First there...

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